Terms of service

The Provider offers the following services:

• managed websites for small businesses (package with monthly subscription);
• development of custom websites (Next.js, React, TypeScript);
• development of web and mobile applications (React Native, Expo);
• development and setup of Shopify stores;
• integrations with external systems (CMS, payment systems, email marketing);
• technical support and maintenance of existing websites and applications.

For custom projects, the exact scope is always defined in an individual quote. For the managed small-business website package, the dedicated managed-website section applies.

The managed small-business website package includes a one-time setup fee starting from €249 and a monthly service starting at €19.90/month.

The exact monthly price is agreed before launch and depends on the agreed functionality and service level. Standard presentation websites start at €19.90/month; additional functionality may mean a higher monthly fee.

The basic monthly subscription includes hosting, SSL, technical maintenance, backups, contact form handling and basic support. Small content updates are handled by arrangement. Larger changes, new pages or additional functionality are scoped and quoted separately.

The website is hosted and managed as part of the monthly service and remains active while the subscription is active. After cancellation, the website is no longer hosted through this service. Any transfer of content, access or domain arrangements is handled separately and professionally.

The Client typically owns and pays for the domain (or arranges this with the Provider by agreement). The full setup fee is paid before work starts, on signing the agreement. The monthly subscription is billed from the date the website is published. Support is provided on a fair-use basis consistent with the package.

The monthly subscription may be cancelled with written notice. Periods already invoiced are generally non-refundable unless otherwise agreed in writing.

The Client can submit an inquiry via the contact form on the website or directly by email. After receiving the inquiry, the Provider will respond in under 24 hours and, after an introductory call, send a written quote that includes:

• a description of the planned services;
• an indicative price (fixed or indicative);
• an estimated timeline for delivery;
• payment terms.

The quote is valid for 14 days from the date of issue, unless stated otherwise. The agreement is concluded when the Client confirms the quote by email or pays the deposit.

For custom projects (custom websites, Shopify, web and mobile apps and similar), the price is agreed individually based on scope. For the managed small-business website package, the publicly listed entry pricing (from €249 + from €19.90/month) applies, with the exact monthly fee agreed before launch based on functionality as described in section 2a.

The price estimate for custom work considers:

• the scope of features and number of pages / sections;
• design and animation complexity;
• required integrations (CMS, payments, email marketing, analytics);
• urgency and deadlines;
• the volume of content provided by the Client.

The final custom-project price is always fixed in the written quote before work begins - no hidden costs or after-the-fact surprises. The payment model is agreed in the contract or quote: typically an agreed deposit before work starts, then weekly or monthly payments until the project ends, with the remainder due on completion - exactly as written in the contract.

Payment is due 8 days after invoice issue, unless agreed otherwise. In the event of late payment, statutory default interest applies.

Listed prices are final. The Provider is not registered for VAT, so VAT is not charged.

The delivery timeline is agreed in the quote. Deadlines start from the moment the Provider receives all necessary content (text, images, access credentials, brand guidelines). Delays in providing content from the Client side proportionally extend the agreed deadline.

Minor content changes are allowed during the project. Larger scope changes (additional sections, features, design directions) are agreed as an addendum to the quote with a separate price and timeline.

The project price includes up to 3 revision rounds on the agreed scope. Additional revisions or creative changes outside the agreed scope are billed separately at an hourly rate.

After the website goes live, a 14-day warranty period applies, during which any technical bugs (bugfixes) are fixed free of charge - provided they are not the result of subsequent changes or third-party intervention.

Upon receipt of full payment, the Client acquires a non-exclusive right to use the final product (website, application or store) for their own business purposes.

The Provider reserves the right to publicly display the project in their portfolio (on the website and on social media), unless explicitly agreed otherwise in writing with the Client.

External components and services (libraries, templates, third-party APIs) remain the property of their authors and are used in accordance with their licensing terms.

The Provider commits to delivering all services with professional care, but does not guarantee uninterrupted, error-free or always-available operation of websites and services. A website (including this website and client websites) may temporarily stop working or become unavailable due to hosting, infrastructure, third-party services, updates, maintenance, faults, attacks, network outages or other reasons.

The Provider is not liable for loss of revenue, lost inquiries, indirect damages or consequences arising from downtime, outages or slow performance of a website or service, nor for technical outages caused by:

• third-party providers (hosting, payment systems, CMS systems);
• third-party interventions to the code or system after handover;
• misuse or non-compliance with given instructions;
• factors outside the Provider's control (e.g. internet outages, hacker attacks).

For managed websites the Provider works with professional care, but does not guarantee a specific uptime.

The Provider's total liability is limited to the amount the Client has paid for the specific service.

Either party may terminate the cooperation in writing. In the event of termination, the Client is required to pay for all work performed up to the date of termination. Any deposit already paid is not refunded, as it covers initial analysis, preparation and work performed up to the moment of termination.

The Provider reserves the right to terminate the cooperation in case of late payment, breach of agreement or offensive communication from the Client.

The Terms may be updated from time to time. A change takes effect on the date it is published on the website. For projects agreed before a change, the Terms in force at the time of quote confirmation apply.

All relationships between the Provider and the Client are governed by the law of the Republic of Slovenia. The parties will endeavour to resolve any disputes amicably. If that is not possible, the courts of Slovenia shall have jurisdiction.